Maryland Certified Public Manager Program Instructors
• Judy Borsher, BIO
Judy stands out for her expert training skills, ability to present complex information clearly, and expertise in technology.
As a CPA, MBA, Microsoft Certified Trainer, and President of SCG Training and Consulting
Corporation, Judy has presented more than 1,900 technology programs over 25 years with consistently high ratings. Judy is known for providing custom technology training solutions, consulting and programming services to help organizations attain core competencies in technology skills and achieve financial reporting goals.
Prior to establishing SCG, Judy worked for KPMG with a focus on management information systems and in non profit CFO positions. She also worked with a national training company under contract with IBM and AT&T, where she developed, managed, and presented technology training programs to Fortune 500 companies. She is a regular conference speaker for the Maryland Association of CPAs, Virginia Society of CPAs and the Greater Washington Society of CPAs.
Judy currently serves on the GWSCPA Nonprofit Financial Accountability Task Force which offers information and resources to nonprofit organizations through its nationally recognized website.
Judy’s clients have included Fortune 500 companies in accounting, financial services, government contracting, government, and non-profit/education. Her clients have included auditors and other accounting professionals, engineers, marketing, sales, human resources, training, organization development, information technology, finance, financial research, and scientific research. She has provided contract services in technology training and consulting to public and private organizations.
She is a graduate of Cornell University with both B.A. and M.B.A. degrees. She also obtained the Microsoft Certified Professional and Microsoft Certified Trainer designations as well as certifications from the AICPA including Certified Information Technology Professional (CITP) and Certified Global Management Accountant (CGMA).
• Margarita Cardona, BIO
Magui is an active member of the National Council of University Research Administration (NCURA) Region II since 2006. She joined the Program Development Committee for the regional meetings in 2009, where she has often co-presented concurrent sessions and participated as workshop faculty. She is also a graduate of the 2010 class of the NCURA Leadership Development Institute and serves as Region II Secretary (2012-2013).
She holds a BS in Chemistry from the Univ. of Puerto Rico (1994) and two MS degrees in Chemistry (Univ. of North Carolina at Chapel Hill, 1996) and Materials Science (Univ. of Wisconsin at Madison, 1998). She also holds post baccalaureate certificates in Grants Management (Management Concepts, Inc.) and Legislative Studies (Georgetown Univ.), and a Masters certificate in Government Contracting (George Washington Univ.). Magui is a Certified Research Administrator by the National Council of Research Administrators (Cert. No. 200310387, Exp. June 30, 2018), and she is currently pursuing a doctorate in Public Policy at the University of Maryland, Baltimore County. Her research interests include family-friendly policies, faculty professional development, academic freedom and the operation of Institutional Review Boards.
• Carlye Christianson, JD, BIO
• P. Ann Cotten, D.P.A., C.P.A., BIO
Ann Cotten is the Director of the Schaefer Center for Public Policy at the University of Baltimore and an affiliated faculty member in the College of Public Affairs. She has been working with government and nonprofit organizations for the past 20 years in the areas of strategic planning, performance measurement, program evaluation, survey research, and public sector management.Dr. Cotten directs the Maryland Certified Public Manager® (CPM) program. The Maryland CPM Program teaches applied public management skills to supervisors and managers in Maryland’s government and nonprofit organizations.
Prior to starting the Maryland CPM Program, Dr. Cotten directed the Harry and Jeanette Weinberg Fellows Program from 2007-2011 on behalf of the Harry and Jeanette Weinberg Foundation. The Weinberg Fellows program is a leadership development program for executive directors of nonprofit organizations that serve the financially disadvantaged in the Baltimore area.
Dr. Cotten has worked extensively on workforce planning issues with the Maryland State Highway Administration. She authored “Seven Steps of Effective Workforce Planning,” published by the IBM Center for the Business of Government (2007). Through a grant from the Federal Department of Transportation, Dr. Cotten works with the Maryland State Highway Administration to further develop its corporate university, SHA University and link it to the administration’s workforce plan.
She has extensive experience training public sector managers in Managing for Results, performance measurement, and strategic planning. She has facilitated the development of strategic plans for a number of Maryland agencies.
Dr. Cotten is a member of the National Council of the American Society for Public Administration, President of the Southern Consortium of University Public Service Organizations, and vice president of the Maryland Chapter of the American Society for Public Administration. In 2008, Dr. Cotten was named one of Maryland’s Top 100 Women by the Maryland Daily Record. Dr. Cotten is a member of the 2012 Leadership Maryland.
She teaches strategic management for government and nonprofit organizations and survey research in the University of Baltimore’s School of Public and International Affairs and is an experienced trainer of mid- and upper-level managers. She received her Doctorate in Public Administration from the University of Baltimore and is a Certified Public Accountant.
• Larry Covin, Ph.D., BIO
Dr. Larry Covin, Jr., received the Bachelor of Science degree in Criminal Justice from Albany State University in 1986. He also received a commission as a Second Lieutenant and served on active duty in the United States Army. During his military career he became a United States Army Paratrooper having trained with Delta Force Special Forces. He earned a Master’s degree in Parochial Education from the ITC of Atlanta University. Dr. Covin earned a doctorate in Applied Ethics from The Lancaster Theological Seminary in Pennsylvania. He is a published writer in the discipline of Corrections Ethics. His doctoral dissertation is published by ProQuest and is entitled, “The Constructing of a Contemporary Corrections Ethic in the Tradition of Social Contract Theory: An Extrapolation from the Work of Political Philosopher John Rawls.” Dr. Covin is also published in the October 2012 issue of The Journal of Forensic Psychology Practice, University of North Carolina-Charlotte, under the article heading, “Homelessness, Poverty, and Incarceration: The Criminalization of Despair.” Dr. Covin’s work is presently used by the United States Justice Department; on the National Criminal Justice Reference Service website.Dr. Covin served as a Director in the Programs and Services Department, for the State of Maryland’s Division of Pretrial Detention and Services for fifteen years. For two years he served as the Director of Inmate Treatment Services for Adams County Adult Correctional Complex, Gettysburg, Pennsylvania. Dr. Covin teaches Ethics at The University of Baltimore, the Lancaster Theological Seminary and Howard Community College, and has taught at Morgan State University, in the discipline of philosophy, ethics, and religion. He is the founder of LDC Ethics Consulting. Dr. Covin is an instructor for the Maryland Certified Public Manager Program, through the Schaefer Center for Public Policy, where he teaches Public Sector Ethics. Presently, Doctor Covin is the Director of Continuing Education at The Lancaster Theological Seminary.
• Jeff Fuchs, BIO
Since July 2008, Jeff Fuchs has served as Director of the Maryland World Class Consortia, a 501c3 non-profit that helps public and private sector organizations understand lean principles, achieve performance excellence, and strengthen the state and regional economies. Jeff has consulted in lean, leadership, and operational performance improvement since 1997. He is president of Neovista Consulting, working with Fortune 500 companies and small organizations across a range of industries on lean, leadership development, and organizational change.Jeff Fuchs’ passion for Lean Thinking began 20 years ago, as the plant manager of a small aerospace firm where lean provided the cornerstone of a dramatic business turnaround. Jeff has participated in the creation and expansion of the Lean Certification since its beginning in 2005. He is pursuing his Lean Silver Certification and is the past Chairman of the ASQ/AME/Shingo Institute/SME Lean Certification Oversight and Appeals Committee.
Jeff’s lean government work has included lean transformation support at Tinker and Luke Air Force Bases, Red River Army Depot, the public school system of Livonia Michigan, and several city, state, and county agencies in his current home state of Maryland.
Jeff currently serves as Chairman of the Maryland Advisory Commission on Manufacturing Competitiveness, which provides manufacturing policy guidance to Maryland’s General Assembly and Governor that supports the expansion and strengthening of the state’s manufacturing economy.
Jeff received his Bachelor’s Degree in Aerospace Engineering from West Point in 1988. He is a veteran of the first Gulf War, where he received the Bronze Star Medal, a second Bronze Star for Valor, and other commendations. He is an examiner for the Shingo Prize for Operational Excellence and the AME Manufacturing Excellence Award.
• Ed Gibson, Ph.D., BIO
Getting his M.B.A. from the University of Maryland enabled him to swap the language of bits and bytes for that of dollars and cents by joining a government contractor, Performance Engineering Corp., where he consulted with federal agencies, chiefly the federal courts, for more than a dozen years. Practicing the arcane art of cost-benefit analysis and related programmatic and financial techniques introduced Dr. Gibson to bureaucratic decision-making processes. He gained a deep respect for the capabilities of public managers, who often labored under tremendous deficits of resources and excesses of guidance, yet managed to conduct the public’s business. In particular, visiting federal courts, which fairly hummed with the steady disposition of cases and dispensing of justice, and interviewing judges and court executives, impressed upon him the reality of high-performance public organizations.
Daily involvement with federal agencies forced him to confront a new set of issues stemming from missions undertaken in the public interest, in sharp contrast to the for-profit orientation of the IT industry, where he spent 15 years. Accordingly, he set about gaining a theoretical grasp of public administration by getting a Ph.D. from Virginia Tech—a 10-year endeavor! Joining the faculty of the University of Baltimore represents a fresh opportunity for Dr. Gibson to tackle the challenges of public service, without the need to stoke the “bottom line” as a member of the “shadow government,” with its attendant consequences of downsizing and contracting out.
• David Juppe, D.P.A., BIO
• Lin Kroeger, BIO
Lin Kroeger has been a management consultant for over thirty years with a focus on leadership, change management, communication, collaboration, and team dynamics. She consults, coaches, designs and facilitates custom meetings, and conducts workshops on topics such as time management, the challenges of leading in multi-generational work environments, attracting and retaining talent, reciprocal mentoring, strategic writing, emotional intelligence, and change management – with an emphasis on effective personal and/or leadership skills that increase employee engagement and productivity.Prior to founding PWD Consulting, Inc., Lin was with Accenture as an in-house expert on change navigation. She supported projects worldwide when they encountered the complex challenges of resistance, anger, and confusion. She also trained consultants on communication and engagement principles and techniques. That process is the foundation of her change management process, Fast Forward to the Future.
Having taught Management Writing at the Business School at Cornell University and then acting as the in-house writing expert at Arthur Andersen at the beginning of her corporate career, Lin has guided the strategic re-design of audit and financial reports and related processes. She has also provided writing skills training and coaching to finance executives, financial analysts, internal auditors, market researchers, product managers, government agency professionals, and information technology experts, among others. She authored a chapter on the design and implementation of strategic writing training to the HRD Resource Book.
Lin’s clients have included Fortune 500 companies in financial services, pharmaceuticals, consumer products, government, and non-profit/education. Her clients have included engineers, auditors, and other professionals in market research, marketing, sales, human resources, training, organization development, information technology, finance, financial research, and scientific research. She has provided contract services in change management and communication to public and private organizations.
Recent assignments have Lin focusing on managing change in complex IT environments, developing personal communication/writing skills in complex financial services organizations, and writing reports and analyses on custom topics.
Lin holds degrees from The College of William and Mary, Villanova University, and Cornell University.
• Dennis McGrath, Ph.D., BIO
Since joining the Schaefer Center staff in 1993 Dr. McGrath has specialized in statistical analysis, performance measurement, and program evaluation. He has helped the Quality Control Division of the Family Investment Administration of Maryland=s Department of Human Resources address sampling and statistical analysis issues. He has helped create and implement a program that trains Maryland state officials in techniques of performance measurement. He has helped develop performance measures for the Family Investment Administration of the Department of Human Resources and other agencies.
He has coordinated the data analysis for Maryland’s statewide welfare reform, the Primary Prevention Initiative. He led the evaluation of Maryland=s Vehicle Theft Prevention Programs. He has led an evaluation of a Maryland program that sought to get mothers at risk of losing their children because the mothers have substance abuse problems into appropriate and timely treatment.
In the years before joining the Schaefer Center staff Dr. McGrath taught courses at the University of Baltimore and the University of Maryland in Quantitative Analysis and other subjects. At various times during those years, he also served as a data consultant doing survey design, data collection, and data analysis for the Sunset Review Board and the Maryland Department of Fiscal Services, the Institute for Governmental Services at the University of Maryland and the AFL-CIO Committee on Political Education.He is currently teaching courses in Constitutional Law, Statistical Applications and Political Ideologies
• Carol A. Molinari, Ph.D., BIO
Carol Molinari is an Associate Professor of Health Systems Management in the College of Public Affairs. Her passion for teaching and students has been at the core of her many years in academia. Professor Molinari has taught undergraduate and graduate students in universities across the country; the most recent was at Jefferson College of Health Sciences and Virginia Tech Carilion Medical School in Roanoke, VA. She has also developed and taught a physician leadership certificate program in Lexington, KY. Her research has focused on ways that leadership and governance can make a difference in the performance of healthcare organizations. Her current research focuses on studying culturally competent ways for healthcare organizations to lead and manage diverse clients and workers. In particular, she is studying ways that long term care facilities are managing and delivering care to increasingly diverse residents and patients. Another current strand of her scholarship involves examining effective pedagogy for online and hybrid/blended courses. She has presented and continues to present and publish in various academic healthcare management journals. Professor Molinari received her doctorate from Johns Hopkins School of Health and Mental Hygiene coupled with a MBA from the University of Baltimore and a MPH from the University of North Carolina.Professor Molinari has served on governing board of an integrated health system in Washington State and has also provided board service on several not-for-profit community boards. She has been a program director for several Healthcare Management programs and has been an executive director of a technology council in Spokane, WA. She lives with her husband, Ira Stancil, and rescue dog, Ruby, in Ellicott City.
• Debra L. Stanley, Ph.D., BIO
Debra L. Stanley is Professor and Executive Director of the School of Criminal Justice at the University of Baltimore, and the Director of the Roper Victim Assistance Academy of Maryland. She received her Ph.D. in Criminology & Criminal Justice from the University of Maryland at College Park, her M.S. in Criminal Justice from Northeastern University, and B.A. in Criminal Justice and Sociology from Rhode Island College.Dr. Stanley has dedicated more than 25 years to the promotion of higher education, professional development, and training programs for both public and non-profit organizations. In 2003, she founded Maryland’s Roper Victim Assistance Academy (Academy), the first statewide initiative dedicated to providing comprehensive and standardized professional training to victim service professionals. Under Dr. Stanley’s leadership, the Academy is recognized as a model program for other states as it is one of the longest standing programs in the country. She is also a co-founder of the Connecticut Victim Assistance Academy. For the past 15 years, Dr. Stanley has served as a technical assistance trainer for the Substance Abuse and Mental Health Services Administration (SAMHSA). She has extensive training experience in the areas of client interviewing, follow-up, tracking procedures, data and research protocols, data management, database construction, staff training, and local evaluation. She has assisted a variety of substance abuse and mental health programs with improving their client recruitment, intake and follow-up rates, and developed data reporting systems and client tracking and monitoring systems. She has also provided assistance in the areas of local evaluation through developing research plans, data collection and proper use of data collection tools, data management and analysis, and data reporting. Dr. Stanley is considered an expert in data audits for SAMHSA programs.
Dr. Stanley has a wide range of applied research experience in the areas of crime victimization, child homicide, drugs and crime, policy and practice in criminal justice systems, and program development and evaluation. She works closely with both public and non-profit criminal justice and victim service related agencies in the areas of program development, strategic planning, systems improvement, and program evaluation. She has served as principal investigator on dozens of federal, state, and local funded research projects. Her applied research promotes policy and system changes to better integrate crime victims into the criminal justice process and to enhance crime victim services. She has developed a wide range of treatment and prevention programs in criminal justice agencies for crime victims, inmates returning to the community, high risk youth and their families, substance abuse and mental clients, and the elderly. Her research has been widely disseminated in a number of publications, seminars, trainings, and professional presentations. She currently serves as the President of the American Society of Victimology, Chair, of the Victimology Section, Academy of Criminal Justice Sciences, and advisor to the U.S. Congressional Victim’s Rights Caucus. Her present research involves working with crime and 911 call data for the City of Baltimore to assist decision makers in efficiently allocating police resources.
• Frank van Vliet, Ph.D.
• Heather Wyatt-Nichol, Ph.D., BIO
While I have private-sector work experience, it is my work in the nonprofit and public sectors that has been most rewarding. I have taught courses in American Government, Ethics and Politics, Introduction to Public Administration, Planning and Evaluation, Public Administration Research Methods, Public Human Resources Management, and Public Organizations and Management. My research interests include diversity management, ethics, family friendly-workplace policies, organizational behavior and social equity.
On a personal note, I am a first-generation college graduate, daughter of a steelworker, wife of a very patient man and mother of a rambunctious toddler.