Curriculum


The Maryland Certified Public Manager® Program offers two tracks:

  • Maryland Certified Public Manager Program® for Government and Nonprofit Professionals is open to supervisors and managers who live or work in Maryland and who work in a government or nonprofit organization.
  • Maryland Certified Public Manager Program® for Public Safety Professionals is open to supervisors and managers who live or work in Maryland and who work in a public safety organization.

 

Both tracks require 300 contact hours. Courses are taught in a hybrid format including in-person and online course work.  The following CPM Core Competencies are central to both tracks.  Summaries of the course content are included under the Program Dates & Curriculum tab on this website.


HONESTY AND INTEGRITY | Learn more |
Increasing awareness, building skills and modeling behaviors related to identifying potential ethical problems and conflicts of interest; appropriate workplace behavior; and legal and policy compliance.

MANAGING WORK | Learn more |
Meeting organizational goals through effective planning, prioritizing, organizing and aligning human, financial, material and information resources. Empowering others by delegating clear job expectations; providing meaningful feedback and coaching; creating a motivational environment and measuring performance. Monitoring workloads and commenting on performance. Dealing effectively with performance problems.

LEADING PEOPLE | Learn more |

Inspiring others to positive action through a clear vision; promotes a diverse workforce. Encouraging and facilitating cooperation, pride, trust and group identity; fostering commitment and team spirit. Articulating a vision, ideas and facts in a clear and organized way; effectively managing emotions and impulses.

DEVELOPING SELF | Learn more |
Demonstrating commitment to continuous learning, self-awareness and individual performance planning through feedback, study, and analysis.

PUBLIC SERVICE FOCUS | Learn more |
Delivering superior services to the public and internal and external recipients; including customer/client identification, expectations, needs and developing and implementing paradigms, processes and procedures that exude positive spirit and climate; demonstrating agency and personal commitment to quality service.

CHANGE LEADERSHIP | Learn more |
Acting as a change agent; initiating and supporting change within the organization by implementing strategies to help others adapt to changes in the work environment, including personal reactions to change; emphasizing and fostering creativity and innovation; being proactive.

SYSTEMIC INTEGRATION | Learn more |

Approaching planning, decision-making and implementation from an enterprise perspective; understanding internal and external relationships that impact the organization.