Topics covered in the program include

  • Understanding Your Leadership Style
  • Self- Awareness, Developing Leadership Skills and Quality performance
  • Personal Productivity and Stress Management
  • Balancing and Managing Multiple Priorities
  • Personal Commitment to Quality Service and Community Relations
  • Public Integrity and Ethical Leadership
  • Public Sector Ethics – Legal Requirements
  • Discretion and Ethical Decision Making
  • Strategic Leadership
  • Leading with Validation
  • Adapting through Change
  • Positive Leadership – Clarity and Motivational Environment
  • Conflict Management
  • Planning, Prioritizing, Organizing, and Aligning Staff and Resources
  • Building Teams and Working Collaboratively
  • Delegation and Field Training (Coaching)
  • Monitoring Workloads, Providing Performance Feedback
  • Leading Others Through Multiple Priorities
  • Critical Thinking & Problem Solving
  • Data Based Decision Making
  • Community Engagement and Partnerships Intergovernmental Relations